What the agency is buying

by RFPFinder from the notice and attachments; the solicitation governs

The Department of Veterans Affairs is purchasing brand name Enghouse Systems Quality Management Suite (QMS) software licenses and maintenance. This is a firm-fixed-price delivery order under a GWAC, with limited competition among authorized resellers.

Scope

Enghouse Systems QMS software licenses and maintenance.
Support for 250 existing call recording licenses.

Option years: 4

How to get the bid documents

Download the 2 documents below (no portal account needed)
Check the submission requirements in the compliance checklist
Submit as the notice directs before the deadline

Documents · 2 items, 2 filesDownload all (zip) · Pro

PDF
JA_San Diego VAMC Call Recording_Redacted.pdf160 KB · 4 pages
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DOCX
NNG15SD19B 36C10B26F0298_2.docx15 KB
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Open the original listing on SAM.gov

Details

Place of performance: EATONTOWN, New Jersey
Buyer type: Federal
Notice type: Justification
Solicitation no.: 36C10B-26-Q-0638
NAICS: NAICS 541519 (Other Computer Related Services): 22 open RFPs
Size standard: $34M revenue SBA table, NAICS 541519
PSC: PSC DA10 (IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SOFTWARE AS A SERVICE)
Quantity: 250 licenses from attachment p.1
Delivery location: VA San Diego Medical Center from attachment p.1
Period of performance: base and four option periods from attachment p.1
Contract type: Firm-fixed-price from attachment p.1
Approved sources: Enghouse Systems from attachment p.1
Local presence: Not required
Amendments: None since Aug 20
Contact: Sarah MacArthur · Contract Specialist
Office: TECHNOLOGY ACQUISITION CENTER NJ (36C10B)
Email: sarah.macarthur@va.gov
Phone: 848-377-5179

Not stated in the notice: estimated value. Check the bid documents.

Contact details from the source notice. Contact the buyer only about this solicitation.

Key dates

Thu, Aug 20Posted

Not statedQuestions due

Not statedResponses due

Change log

verified Sat, Oct 10 · 12:30 AM ET

No amendments since posting on Thu, Aug 20; verified Sat, Oct 10 · 12:30 AM ET.

Change log starts Oct 5, 2026 (tracking began); earlier amendments at SAM.gov are being pulled in.

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Notice as published

DA10--San Diego VAMC Call Recording- New Task Order (VA-26-00078778)

Please see attached Justification and Approval.

What this office paid before

USAspending.gov, last 36 months

25 awards matched · tier 1: this contracting office (36C10B) + PSC DA10. Most recent:

Oct 4PICIS CLINICAL SOLUTIONS, INC.PICIS CIS/ARK SUSTAINMENT36C10B27C0005 · DEFINITIVE CONTRACT · Department of Veterans Affairs · ends Oct 3, 2027$3.8M

Pro

Pro shows every award with the recipient, amount, period and a link to the award record, plus a CSV export. $39/mo.

Awards updated Sat, Oct 10, 2026 · 12:49 AM ET.

This contracting office

24 other open notices from this office · buys mostly IT & Software, Training, Supplies & Equipment

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Listing collected from SAM.gov. Always confirm requirements in the original solicitation before you bid.