What the agency is buying

by RFPFinder from the notice and attachments; the solicitation governs

The Social Security Administration is purchasing systems operations support services. This is a labor hour contract, and the offers are evaluated as a logical follow-on to an existing contract.

Scope

Provide systems operations support services including LAN, facilities, help desk/call center, security, storage, and operational support.
Maintain 24/7 operations for SOHE, supporting critical IT infrastructure and public-facing services.

Best valueRe-bid — incumbent Tuknik Government Services

How to get the bid documents

Download the 1 document below (no portal account needed)
Check the submission requirements in the compliance checklist
Submit as the notice directs before the deadline

Documents · 1 item, 1 file

DOCX
Sole Source Justification SOSS.docx81 KB
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Open the original listing on SAM.gov

Details

Place of performance: Baltimore, Maryland
Buyer type: Federal
Notice type: Justification
Solicitation no.: 28321325FA0010189
NAICS: NAICS 541519 (Other Computer Related Services): 21 open RFPs
Size standard: $34M revenue SBA table, NAICS 541519
PSC: PSC 7A21: 16 open RFPs
Period of performance: 08/19/2026-02/18/2027 from attachment p.1
Contract type: Labor Hour from attachment p.1
Evaluation: Best value tradeoff (FAR 15) from attachment
Estimated value: $6.4M from attachment p.3
Local presence: Not required
Amendments: None since Sep 14
Contact: Andrew Tompkins
Office: SSA OFC OF ACQUISITION GRANTS
Email: Andrew.Tompkins@ssa.gov

Not stated in the notice: quantity, FOB terms. Check the bid documents.

Contact details from the source notice. Contact the buyer only about this solicitation.

Key dates

Mon, Sep 14Posted

Not statedQuestions due

Not statedResponses due

Change log

verified Fri, Oct 9 · 12:30 AM ET

No amendments since posting on Mon, Sep 14; verified Fri, Oct 9 · 12:30 AM ET.

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Notice as published

Systems Operations Support Services

This justification is to provide systems operation s support services including LAN support, Facilities support, Help desk/call center support, Security support, Storage Support and Operational Support to the Social Security Administration. This is a logical follow on to work currenlty being performed. This work is to allow SSA more time to take corrective action in response to a protest.

What this office paid before

USAspending.gov, last 36 months

25 awards matched · tier 1: this contracting office (283213) + PSC 7A21. Most recent:

Sep 30CARAHSOFT TECHNOLOGY CORPMAINTENANCE RENEWAL ON RIVERBED STEELCENTRAL NETCOLLECTOR & NETMODELER SOFTWARE. PRIOR AWARD 28321326FDX030005.28321327FDX030003 · DELIVERY ORDER · Social Security Administration · ends Sep 29, 2027$120K

Pro

Pro shows every award with the recipient, amount, period and a link to the award record, plus a CSV export. $39/mo.

Awards updated Fri, Oct 9, 2026 · 3:03 AM ET.

This contracting office

5 other open notices from this office · buys mostly IT & Software, Supplies & Equipment, Other

Similar open RFPs

same PSC 7A21

Oct 9Software Supply Chain Security SolutionFederal Deposit Insurance CorporationVA Oct 9Notification of Sole Source Award DatabricksDepartment of AgricultureOK Oct 9LexisNexis Bridger Insight XG InstantID & Waterfall Co-Term RFQFederal Deposit Insurance CorporationVA Oct 11FortiNet FortiGate Software License RenewalsDept of DefenseMD Oct 12P8 MULTI MISSIONDept of DefenseMD Oct 137A21--Qgenda On-call Full Range (FR) Scheduling Software (VA-27-00011101)Department of Veterans AffairsNJ

Listing collected from SAM.gov. Always confirm requirements in the original solicitation before you bid.