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Service Desk and Deskside Support Services

Responses dueTue, Nov 310:30 AM CT · Texas time25 days left
PostedTue, Oct 6No amendments since
Solicitation no.HHS0017021Texas Comptroller - Electronic State Business Daily (ESBD) + Centralized Master Bidders List (CMBL)
Set-asideNoneOpen to all firms
Estimated value$15Mfrom notice

What the state is buying

by RFPFinder from the notice and attachments; the solicitation governs

HHSC is seeking a service desk and deskside support services provider. The contract will be awarded based on the evaluation of the proposals.

Scope

  • Installation of computers, peripherals, and related equipment (including software)
  • Support services, computer (includes computer warranties)
Days to respond: 25

How to get the bid documents

  1. Download the 5 documents below (no portal account needed)
  2. Check the submission requirements in the compliance checklist
  3. Submit as the notice directs before 10:30 AM CT on Nov 3
Documents · 5 items, 5 filesDownload all (zip) · Pro
  • PDF
    HHS0017021_ Request for Offer (RFO) PDF.pdf614 KB · 41 pages
  • ZIP
    HHS0017021 Exhibit Zip File A-E.zip6.3 MB
  • ZIP
    HHS0017021 Exhibit Zip File F-K.zip1.1 MB
  • ZIP
    HHS0017021 Exhibit Zip File L-R.zip1.5 MB
  • ZIP
    HHS0017021 Attachments A-J.zip2.8 MB
Open the original listing on the agency portal

Details

Place of performance
Texas
Buyer type
State
Notice type
Not stated
Solicitation no.
HHS0017021
Categories
IT & Software · beta, Consulting · beta
Contract type
Time and materials from notice
Estimated value
$15M from notice
Local presence
Not required
Amendments
None since Oct 6
Contact
Ron Hurley
Email
Ron.Hurley@hhs.texas.gov
Phone
(512) 406-2598

Not stated in the notice: period of performance. Check the bid documents.

Contact details from the source notice. Contact the buyer only about this solicitation.

Key dates

Tue, Oct 6Posted
Not statedQuestions due
Tue, Nov 3 · 10:30 AM CTResponses due · 25 days left

Change log

verified Thu, Oct 8 · 7:17 PM CT

No amendments since posting on Tue, Oct 6; verified Thu, Oct 8 · 7:17 PM CT.

Report a problem

Notice as published

Service Desk and Deskside Support Services

The Texas Health and Human Services (HHS) System is comprised of more than fifty thousand public servants under two

  1. agencies: HHSC and DSHS.

HHSC, as authorized by applicable statute, provides administrative support to certain State agencies such as DSHS and DFPS. Users of the Services described in this solicitation may include State employees, contractors, and volunteers as well as HHSC-designated entities (e.g., private provider staff). The solicitation describes HHSC’s business requirements, technical requirements, service level requirements, and other information related to HHSC’s environment.

Posting requirement: 21+ Days for Solicitation Notice

NIGP codes: 92031 *Installation Of Computers, Peripherals, And Related Equipment (Including Software); 92047 *Support Services, Computer (Includes Computer Warranties); 95823 *Computer Management Services; 96102 Administrative Services, All Kinds (Incl. Clerical, Secretarial Services, Etc.)

Listing collected from Texas Comptroller - Electronic State Business Daily (ESBD) + Centralized Master Bidders List (CMBL). Always confirm requirements in the original solicitation before you bid.

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