What the state is buying

by RFPFinder from the notice and attachments; the solicitation governs

The Department of Human Services procures on-demand telephonic interpretation services in non-English languages statewide, averaging 5,000 hours monthly for persons with limited English proficiency. The RFP is evaluated by best value or sealed bid method; proposals are submitted electronically via JAGGAER portal by November 23, 2026.

Scope

On-demand telephonic interpretation services, non-English languages
Statewide coverage, estimated 5,000 hours monthly average

Bid opening Nov 23Local presence requiredSubmission: portalDays to respond: 43

How to get the bid documents

Download the 1 document below (no portal account needed)
Check the submission requirements in the compliance checklist
Submit through PA DGS - eMarketplace + PA Supplier Portal (SAP/JAGGAER) (free account) before 12:00 PM ET on Nov 23

To submit, you need a free account at PA DGS - eMarketplace + PA Supplier Portal (SAP/JAGGAER).

Documents · 1 item, 1 file

PDF
3)_26-RFP-19293_JAGGAER_Description 10.8.26.pdf316 KB · 11 pages
View

Open the original listing on the agency portal

Details

Place of performance: Pennsylvania
Buyer type: State
Notice type: RFP
Solicitation no.: 26-RFP-19293
Category: Translation · beta
Delivery location: Statewide from notice
Local presence: Required
Amendments: None since Oct 9
Contact: Ceena Jenkins
Email: RA-pwrfpquestions@pa.gov
Phone: 717-214-0741

Not stated in the notice: estimated value, contract type, period of performance. Check the bid documents.

Contact details from the source notice. Contact the buyer only about this solicitation.

Key dates

Fri, Oct 9Posted

Not statedQuestions due

Mon, Nov 23 · 12:00 PM ETResponses due · 43 days left

Mon, Nov 23 · 12:01 PM ETBid opening

Change log

verified Sun, Oct 11 · 2:17 AM ET

No amendments since posting on Fri, Oct 9; verified Sun, Oct 11 · 2:17 AM ET.

Report a problem

Notice as published

OIM/BOO Telephonic Interpretation Services

This RFP is being issued to procure on-demand telephonic non-English interpretation services. In accordance with Federal mandate, the Department’s Office of Income Maintenance (“OIM”), Bureau of Operations (“BOO”) is required to provide no cost language interpretation services to persons with Limited English Proficiency (“LEP”). The Department requires a contractor that can provide on-demand statewide telephonic interpretation services for an estimated monthly average of 5,000 hours.

Please click here to view the list of solicitations. All Offerors are required to create a user profile within our JAGGAER portal. Please click here to go to the portal.

PROPOSALS WILL ONLY BE ACCEPTED ELECTRONICALLY THROUGH JAGGAER. Technical support is available via Jaggaer at JAGGAER Support JAGGAER Support or (800) 233-1121.

County: Statewide Duration: Per contract terms Delivery location: Ra Pwrfpquestions Pa Gov Bid opening: 11/23/26 12:01 PM at Jaggaer

Listing collected from PA DGS - eMarketplace + PA Supplier Portal (SAP/JAGGAER). Always confirm requirements in the original solicitation before you bid.