What the state is buying

by RFPFinder from the notice; the solicitation governs

The Washington State Department of Retirement Systems (DRS) is seeking a Freshworks certified partner to support adding work processes to the Freshservice solution for access management of DRS facilities, equipment and software. The contract will be awarded based on the evaluation of the proposals.

Scope

Adding work processes to the Freshservice solution for access management
Supporting access management of DRS facilities, equipment and software

Q&A closes Oct 19Days to respond: 19

How to get the bid documents

Open the notice on Washington DES - WEBS (Washington's Electronic Business Solution)
Read the notice; the source lists no attachments
Submit before 5:00 PM PT on Nov 3

The source notice lists no attachments.

Open the original listing on the agency portal

Details

Place of performance: Washington
Buyer type: State
Notice type: RFP
Solicitation no.: DRSRFP 26-06
Delivery location: DRS facilities, equipment and software from notice
Contract type: Time and materials from notice
Local presence: Not required
Amendments: None since Sep 23
Contact: Wendy Kancianich
Email: Wendy.Kancianich@drs.wa.gov
Phone: (360) 664-7231

Not stated in the notice: estimated value, period of performance. Check the bid documents.

Contact details from the source notice. Contact the buyer only about this solicitation, and note the question deadline.

Key dates

Wed, Sep 23Posted

Mon, Oct 19 · 5:00 PM PTQuestions due · 4 days

Oct 9Pre-bid held

Tue, Nov 3 · 5:00 PM PTResponses due · 19 days left

Change log

verified Thu, Oct 15 · 5:19 AM PT

No amendments since posting on Wed, Sep 23; verified Thu, Oct 15 · 5:19 AM PT.

Report a problem

Notice as published

DRS RFP 26-06 Access Control and Transitions

The Washington State Department of Retirement Systems (DRS) is seeking a Freshworks certified partner that will support adding work processes to the Freshservice solution for access management of DRS facilities, equipment and software.

Responses due:

Earlier updates (2)

11/3/2026 Pre-bid conference: 10/9/2026 10:00 AM Questions due:

10/19/2026

NIGP codes: 95884 Social Media Management Services; 92002 Access Services, Data; 92045 Software Maintenance/Support; 20880 Software, Microcomputer (Not Otherwise Classified) Counties: Thurston

Listing collected from Washington DES - WEBS (Washington's Electronic Business Solution). Always confirm requirements in the original solicitation before you bid.